We offer shipping anywhere in Canada, or hassle-free in-store pickup options.

Shipping Rates:

• $25 Flat Rate Shipping: We offer a flat rate shipping fee of $25 on your entire purchase, shipped anywhere within Canada.
• Free Shipping Over $250: Enjoy free shipping on orders totaling $250 or more (before taxes and after any discounts).

Processing Time:

Orders are typically processed within 2 business days from the time they are placed. Please note that orders placed on weekends or holidays will be processed on the following business day. During sales and holiday periods, order processing may require additional time.

Estimated Delivery Times:

All orders are shipped via Expedited Shipping through CanadaPost. Delivery times vary depending on the destination:

• Local: 1-2 business days
• Regional: 1-4 business days
• National: 2-8 business days

See full Shipping Policy for more information.

We want you to LOVE your new KL purchase, but if you receive your item and don’t feel that 'Gotta Have It’ sensation, no problem... you are welcome to send it back to us via mail or in-store, as long as it follows our return policy conditions below.

Items qualify for cash-back returns within 7 days, or store-credit or exchange within 14-days of receipt or purchase. Items can only be returned if:

• Valid receipt is presented
• Items are unworn, unwashed and not damaged
• All original tags are attached

Jewelry, Spanx, Hanky Panky products and discounted items are considered final sale and will not be accepted for return.

Gift cards may not be redeemed for cash or refunded, unless required by law. When returning items purchased with a gift card, the refund will be given as store credit on a gift certificate.

See full Return Policy for how to make your return.